Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various kinds of information to offer you personalized learning experiences and improve our services.

Personal Information

We collect details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you send via our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning objectives.

Usage Data

We automatically gather data about how you use our site and learning platform. This covers pages visited, time spent in different sections, drawing exercises completed, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar technologies to improve your browsing experience, remember your preferences, and assess site performance. You can adjust cookie settings through your browser preferences.

• Essential cookies for site functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies to deliver relevant content

How We Use Your Information

Your personal data helps us provide high-quality educational content and keep our drawing platform running smoothly. We are committed to using your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, track your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization aims to create more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, send important course updates, and provide technical support when needed. We may also share periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you have subscribed to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, spot areas where learners struggle, and create new content that addresses common learning challenges. This analysis is conducted in aggregate form to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and treat privacy seriously in all our business relationships.

Service Providers

We partner with trusted third-party service providers who assist us in operating our platform, processing payments, sending emails, and delivering customer support. These providers access only the data necessary for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If WarmBridgeQuartz participates in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would inform you by email and provide details about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or breaches of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal data.

Access and Correction

You can request access to the personal data we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal data, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can choose to accept all cookies, reject certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal data only as long as needed to deliver our services, meet legal obligations, or resolve disputes. Account data is generally retained for three years after closure, while course progress data may be kept for up to seven years for educational records.

International Transfers

Although our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protections through contractual safeguards and compliance with Canadian privacy law for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in accordance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal data. Parents or guardians can review their child’s information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal data we've collected from their child, request deletion, and refuse further collection or use of their child's information. Clear mechanisms are provided for exercising these rights.

If you believe we have accidentally collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated by email or prominent notices on our website.

Minor updates may be published without individual notice, so please review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy changes signifies your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.